topic PC won't start in Computers

PC won't start

Samsung_IU6q7nw — Sat, 04 Jun 2022 21:26:35 GMT

I purchased Galaxy book last last month and barely used it. I haven't used it for a week and it won't start at all even when using same charger. Charger is working fine since it's charging other devices.

Blue led keeps blinking as ( long+ short+ short+ short) and repeat this cycle.

I tried volume down+ power button for 10 sec. Still not working.

PC Model: NP950XDB

Re: PC won't start

Diaboyos — Tue, 19 Apr 2022 07:47:45 GMT

Samsung support 1-800-726-7864

Re: PC won't start

Samsung_Moderator — Tue, 19 Apr 2022 13:54:55 GMT

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01209064/

If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.

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