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I recently acquired this notebook, and haven't figured out how to get the Insert key to work. I tried Fn+Insert, and nothing changed.... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be confusing with not having any notification ... View Post |
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Strange question. So I bought the i9, 4070 version of the book 3 ultra recently. I thought it was weird that it only has an HDMI 2.0 port... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be confusing with being able to get a higher r... View Post |
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In any given minute there is about a 50% chance that the fingerprint scanner on my recently purchased Galaxy Book3 Pro (NP940XFG) is known to... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be disappointing with not being able to use yo... View Post |
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I used multi-control with my Book 3 for two days and was working fine with both devices. Suddenly I got this message. Maybe after an update or... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! Thats definitly strange that this is not working now. I would mak... View Post |
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could you please tell me how can I reset UEFI (bios) password on Samsung galaxy notebook 9 pro 2017? translated by google. View Post 
user5TbU5wN0Li
thanks for the response. Could you please tell me how much it costs to recover the bios password and... View Post |
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I'm trying figure out whether there's a certain way to use the Page Up and Page Down keys (see pic). It seems like each key moves the... View Post 
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Could you please make Quickshare start up faster. I don't mind some performance hogging. I would like to send a file as soon as I turn on my... View Post
Samsung_Moderator
Hello! Thank you for reaching out! And thank you for the suggestion! I will tag this post for our en... View Post |
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My backlight itself works because it flashes upon start-up. However, fn+f9 does nothing. My other f keys used regularly work fine, so it's... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with not being able to get the ... View Post |
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I have had my galaxy book less than a year. The touch screen has all these opache circles that pop up all over. Sometimes I can't use touch... View Post |
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Bought the followingSamsung - Galaxy Book3 360 2-in-1 15.6" FHD AMOLED Touch Screen Laptop -Intel 13th Gen Evo Core i7-1360P -16GB Memory... View Post |
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Hi wanted to know if this model supports touch input by hand or its just from the s-pen because for my laptop the s-pen works fine but no touch... View Post
Samsung_Moderator
Hello! Thank you for reaching out! No, this model does not support touch screen. View Post |
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I just got model NP964XFG and it has worked great. But, when I use it without the AC power supply connected the screen will periodically go black... View Post
Samsung_Moderator
That's great to hear! I went ahead and marked it as solved, so others can see this if they have the ... View Post |
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I had Purchased a galaxy book 2 pro 360 in august 2022 but from 1st of july 2023 an issue with touch screen arises. Screen recognizes the multiple... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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I downloaded samsung update on my laptop vía Windows marketplace and installed it. When I go to open it nothing happen jjust stay on the open... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That's definitely strange how the updater is not working properly... View Post |
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Hi team, it's been since January 2023 I am trying to install the Windows 11 22H2 but it is always failing between 92% and 97% with the same... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be frustrating with your laptop not updati... View Post |
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I installed a fresh Win Pro 11 on my Galaxy Book 3 Pro. However the soundcard, ethernet and keypad aren't working and I cannot access other... View Post 
Onweerwolf1
Not sure what you mean by "requested service". I mailed Samsung directly and got some pointless link... View Post |
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Hi, I thought I would share my experience with my galaxy book laptop not turning on in case it's useful for anyone else. I used the laptop... View Post |
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I have ChromeVox and text to speech turned off in settings on my Chrombook 4. However, when I login I still get voice prompts to enter my PIN and... View Post
Samsung_Moderator
Thank you for confirming after doing more research unfortunately there is no way to turn this off th... View Post |
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I have the Flex Model # NP950QCG-K01US. I recently took the back off to see why one of the thunderbolts stopped working. While in there, I put new... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can understand how this can be frustrating with your laptop hav... View Post |
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Quick Share version 1.4.40.0 on PC has become unreliable for me. I cannot share files anymore. It's slow to connect and startup after 2... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can cause some issues with functionality and have ... View Post |
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Hey y'all. I have the galaxy book s, i purchased back in 2020 or 2021 from Verizon, now i have different provider. Anyways ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can cause some issues with using your Galaxy b... View Post |
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i took a lot of pictures on my samsung digital camera and then everything just deleted even though i didn't delete anything. is there any way i... View Post 
JBTechfanatic
Yes you can purchase recovery online and they can recover most if not all your photos for a fee. Tak... View Post |
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Fix computer and most teck View Post
Samsung_Moderator
I understand you can do that by the following. Please see the info below. 1. From a Home screen, tou... View Post |
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Hi all. I purchased a Galaxy Book 3 360 for my father yesterday, but when I got home and opened the box, I found that it was severely dented and... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be frustrating with this occurring with yo... View Post |
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Just unboxed two Book 3 360s. Both have warped / dimpled / uneven screens around the edges. I compared with my Apple MacBook Pro and Macbook,... View Post
Samsung_Moderator
Oh no! That's not good that you got two damaged devices. I would recommend since you recently purcha... View Post |
