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Original topic:

Lock screen S25 ultra

(Topic created: 09-02-2026 03:25 AM)
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Cosmic Ray
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Lock screen does not stay on while looking at camera. It turns off in about 3 or 4 seconds even though I have it set to stay on while looking at the screen.
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TonyMontanaLTU
Cosmic Ray
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Well for the lock screen, if I recall correctly, it's always been like that regardless of "Keep screen on while looking at it" being on
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USBetaModerator3
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Hello,

We’re sorry for the inconvenience you’re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members → One UI Beta Program → Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure “Send system log data” is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team

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