Hello, a couple of weeks ago I started getting a white screen when I open my camera. I feel like I did all the steps. You know check the camera settings. With the apps I us to scan info I I uninstall, reinstall etc...I went and add "settings to keep" thr settings didn't keep. How to I get rid of the white screen? Yeah phone is old but im still up to date ....
Hi usereGrdqZ74B7, We want to help get this resolved as quickly as possible. Please use the following link to access a helpful guide that outlines standard troubleshooting steps for your device: [http://www.samsung.com/us/support/troubleshoot/TSG10004628/]
If the troubleshooting steps do not resolve the issue, your device may require service. For your convenience, you can also find instructions on how to set up a service repair directly through that same link.
Please let us know if you have any questions or if you still need assistance after going through the guide!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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Hi usereGrdqZ74B7, We want to help get this resolved as quickly as possible. Please use the following link to access a helpful guide that outlines standard troubleshooting steps for your device: [http://www.samsung.com/us/support/troubleshoot/TSG10004628/]
If the troubleshooting steps do not resolve the issue, your device may require service. For your convenience, you can also find instructions on how to set up a service repair directly through that same link.
Please let us know if you have any questions or if you still need assistance after going through the guide!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
