Original topic:

[Galaxy S24] One UI 9.0 Update Causing Connectivity Issues To Home WiFi

(Topic created: 2 weeks ago)
4517 Views
StevenAnthony42
Cosmic Ray
Options
Galaxy S24
After installing the latest One UI 9.0 update, my Samsung Galaxy phone is no longer able to connect to my home Wi-Fi network. Each time I attempt to connect, my phone displays a “Failed to Connect” message.
 
I contacted my Internet Service Provider (ISP), and they informed me that multiple Samsung Galaxy users are experiencing the same issue.
 
This appears to be a potential software-related problem associated with the latest update. I would appreciate it if Samsung could investigate this issue and provide a resolution as soon as possible.
 
Thank you.
 
24 Replies
Jabbajawsnicole
Constellation
Options
Galaxy S24
My husband fixed mine, but refuses to tell me how. I have an S24 and use Airtalk wireless government program. I brought my phone over, don't anyone think they gonna give you that! Pshh! I was blaming Airtalk!!😂😂😂
0 Likes
Reply
Jabbajawsnicole
Constellation
Options
Galaxy S24
Ask google!!
0 Likes
Reply
Ch_k37
Sun
Options
Galaxy S24
maybe you need to forget network(your wifi), then you can re-enter your password again... maybe this can fix your issue
0 Likes
Reply
StevenAnthony42
Cosmic Ray
Options
Galaxy S24
I had intially restarted my gateway on my router. That didn't resolve the issue. Then reset my mobile network settings under General Management on my Samsung. Then power cycled device. Then reset Wifi and Bluetooth. Seems to be working fine now. Thanks.
Ch_k37
Sun
Options
Galaxy S24
okay, glad it can working now 👍
0 Likes
Reply
Dragonchi
Cosmic Ray
Options
Galaxy S24
I did the same on my S24 Ultra. It connected to the wifi network at home. I left and when I returned home, it wouldn't connect again. Continued the same issue.
StevenAnthony42
Cosmic Ray
Options
Galaxy S24
Update today I'm having the same issue with my samsung device failing to connect to network... 🤦‍♂️
0 Likes
Reply
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S24

Hi, StevenAnthony42, Thank you for reaching back out to the Community. We understand the frustration you're experiencing, and we would love to help.

We have a few questions about this.

When you found that this issue returned, what have you troubleshooting have you tried?

Have you tried connecting your phone to another Wi-Fi network to see if the phone connects to another Wi-Fi router?

We look forward to hearing back from you with how this helps.




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

DanSmaczny
Constellation
Options
Galaxy S24
I've tried all the fixes short of factory reset, the only thing that works is restarting my phone. That only works for a day or two then I have to restart it again. So far my home Wi-Fi is the only one causing problems. Maybe because I was home when the update happened?