Original topic:

Photo gallery changed

(Topic created: a week ago)
341 Views
kensgalaxy
Constellation
Options
Galaxy S24

My photo gallery switched to AT&T cloud somehow. Now when I send a photo from my pc to my phone it says it received but does'nt show in the current AT&T cloud app. I don't want this app and would like to return the way it was. Does this have anything to do with Microsoft One Drive recently not synching with photos?

0 Likes
Reply
6 Replies
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S24
Nothing on Samsung's side would have switched to AT&T cloud.

How did you send the photo from your PC to your phone (email, manual transfer, etc.)?
0 Likes
Reply
AAbbott
Honored Contributor
Options
Galaxy S24

Do you have an AT&T branded phone?  That is likely why that happened. AT&T likely directs transfers through its cloud.  It likely is not stored in the cloud, but if you sent it from your PC to your phone, see if it landed in the Samsung gallery or in my files/dcim.  The gallery app should be on your phone, but if it's not, you can download it from the Galaxy store and then make it your default app for photos.  You can even try sending it again to make sure it landed where you wanted it to.  To make the gallery your default app, open the my files app, go to the dcim folder, find any photo, long press it and then on the bottom menu bar choose "more" and select open with. Tap always and then select gallery.

0 Likes
Reply
dtmb
Constellation
Options
Galaxy S24
No I have a Samsung phone
0 Likes
Reply
Pianodude58
Honored Contributor
Options
Galaxy S24
What does this have to do with this writers post?
0 Likes
Reply
dtmb
Constellation
Options
Galaxy S24
I thought he was replying to a post I made my fault
0 Likes
Reply
Pianodude58
Honored Contributor
Options
Galaxy S24
No worries.
0 Likes
Reply