Galaxy S23 Ultra 1TB US Unlocked. My JLab JBuds Air ANC show “Connected for calls and audio,” and media continues playing, but no sound is heard through the earbuds. This started after updating to One UI 9.0 Beta.
We’re sorry for the inconvenience you’re experiencing.
To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.
1. Open Samsung Members → One UI Beta Program → Beta Feedback. 2. Select Error reports and attach any relevant screenshots or screen recordings (if available). 3. Make sure “Send system log data” is enabled before submitting.
Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)
Your report will greatly assist the team in analyzing and improving the Beta experience.
It's seems like that bug has been around for some time. When I upgraded to 8.5 beta, I lost Bluetooth connection for phone calls, worked fine for music. Later when I upgraded to 8.5 final, the same bug remained, no Bluetooth for phone calls.
Now that I'm on 9.0 beta, Bluetooth works for phone calls too, but over noticed that of you are on the phone for longer periods, it will sometimes drop and connect to my watch6 and switch back to my headphones.
But this does not happen always. I've been on MS Teams calls for 60 to 70 minutes or Whatsapp call for 2 hours without issues.
But please look into this Bluetooth bug and fix it.
I have a Fold 5 and updated 2 days ago and now My Bluetooth is also giving me problems. I can see the video or song playing but I can't hear! This needs to be fixed... I used to listen to my music and head out to the car and start it and it would connect perfect. Now I spend 10 mins to connect just to listen to the music, if it will every play.
