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06-29-2026 02:06 AM in
QuestionsHi everyone,
I’m having an issue with Expert RAW Ocean Mode on my Samsung Galaxy S25 Ultra.
I use a $99 Telesin P4WTP-06 underwater housing with Bluetooth controls. In the regular Samsung Camera app everything (like taking photos, zoom, stable bluetooth) works fine
So, the housing appears to trigger the volume button / shutter function
The problem starts in Expert RAW Ocean Mode, a new feature! Which is exactly the mode I want to use for underwater photography because of Samsung’s underwater color correction / red-filter-like correction.
In Ocean Mode, the setting “Press volume buttons to…” is disabled and shows: “Not available for Ocean mode”
As a result, the Bluetooth shutter on the underwater housing no longer works. This makes Ocean Mode hard to use underwater, since touchscreen control is not reliable inside a housing.
Ideally Samsung would fix the option, but they purposely switched the funtionality off.
Does anyone else have this issue, or know a workaround besides interval shooting or third-party button mapper apps?
I bought Button Mapper, but can't change volume button to change to shutter in the Expert Raw App.
Thanks a bunch all!
Setup:
- Samsung Galaxy S25 Ultra
- Expert RAW app
- Ocean Mode
- Telesin P4WTP-06 underwater housing with Bluetooth shutter
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06-29-2026 09:35 AM in
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06-30-2026 10:07 AM in
QuestionsHello,
We’re sorry for the inconvenience you’re experiencing.
To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.
1. Open Samsung Members → One UI Beta Program → Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure “Send system log data” is enabled before submitting.
Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)
Your report will greatly assist the team in analyzing and improving the Beta experience.
Thank you for your continued support.
Best regards,
One UI Beta Team
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3 weeks ago in
QuestionsSamsung, how about you look through the code for the message that appears on in the UI ("Not available for Ocean mode")? It's not an "error" so much as it is a design decision on your part that makes it hard to use the feature that needs it most.
-- mmd