6 Replies
manzoorboy06
Galaxy
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09-14-2022 03:01 PM in
Questions
It used to work but stopped. Try to disable and enable my esim, clear app cache, reboot it my phone, switched to airplane mode. No luck
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MrJayP
Cosmic Ray
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09-14-2022 03:16 PM in
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Same here. Doesn't connect for me 95% of the time. I switched back to Samsung messages, which honestly I like better.
USBetaModerator
Beta Moderator
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09-19-2022 03:06 PM in
QuestionsHello,
Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
- Turn off the device.
- Press and hold the Volume Up key and the Side key.
- When the Android logo displays, release both keys.
- An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
- Press the Volume down key several times to highlight Wipe cache partition.
- Press Side key to select.
- Press the Volume down key to highlight Yes, then press the Side key to select.
- When the process is complete, Reboot system now is highlighted.
- Press the Side key to restart the device.
Regards,
One UI Beta Team
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