syncing issue with phone and tablet

[theresalee52]

Hello everyone. I have a new problem involving gallery sync. Idk if the new OneDrive policy vs Google Photos has anything to do with my problem.

My tablet and phone are not syncing with each other. This has just occurred as of this week. My phone is missing many photos that are still on the tablet; new photos are only on the phone.

The white sync symbol is missing from all of my gallery folders on my tablet; I have not able to fix this yet. I also had this on the phone, but I was able to fix it on there. Idk if the google photos backup that I was asked to do on the phone the other day had anything to do with this, either; I wasn't asked to do the same on the tablet. 

Does anyone know what is going on, please? I don't want to mess this up, of course. I did check all settings in gallery, onedrive, and google photos. I also went to my samsung account itself. I can't manually do this, either, as there are the differences in the current photos. 

Thank you for reading.

[LongHiker]

@theresalee52 Checkout the thread https://us.community.samsung.com/t5/Tablets/One-drive-sync-between-devices/td-p/3683615 

[theresalee52]

Much thanks!!

[theresalee52]

So I am wondering what will happen to my tablet. I can't lose those, I have a set of albums that I have created. I admit to being confused and worried. I have yet to find a way to backup the set-up folders themselves. Perhaps on my PC? But there are already a bunch of pics on there...thanks for your help.

[AAbbott]

Your albums are listed in the my files app within your DCIM folder. You can copy the albums from the file manager to your computer or a flash drive.

[theresalee52]

Thank you, AAbbott! I fixed it; I was able to do it manually via my tablet after all. The photos actually weren't on the DCIM. Weird, I didn't delete anything, so nothing in the trash cans, also. My tablet mirrors my phone.