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Original topic:

Cannot access any settings pages

(Topic created: 04-09-2025 03:34 AM)
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Kianee23
Constellation
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Tablets

Trying to connect new headphones to Galaxy Tab A8 and I cannot access any of my settings pages as they all close down too quickly. 

I've read that I might need to clear the crache however I can't open the 'general management' page. It only stays open for a millisecond before it closes down. 

Help appreciated please

 

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bill-e
Cosmic Samsung Care Ambassador
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Tablets

Try holding down the Power and Vol Down until the Tab reboots and see if hat helps with settings.  If not boot to Safe Mode and try it.  If it works in Safe Mode the one of the apps you installed is causing it. 

 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Z Fold 8 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro

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2 Replies
Oxford
Honored Contributor
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Tablets
What brand of headphones are they? Did they come with an app or are they just connected via Bluetooth?
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Solution
bill-e
Cosmic Samsung Care Ambassador
Options
Tablets

Try holding down the Power and Vol Down until the Tab reboots and see if hat helps with settings.  If not boot to Safe Mode and try it.  If it works in Safe Mode the one of the apps you installed is causing it. 

 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Z Fold 8 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro